Managed SERvices agreement

WordPress Maintenance
and Support

You’ve invested in your online presence. Give your WordPress site the TLC it deserves to protect your investment with our Managed Services Agreement management program. Unlike WordPress maintenance-only agencies, we can handle your new features and website redesigns too.

TOTALLY WORDPRESS

WordPress Maintenance
and Support

You’ve invested in your online presence. Give your WordPress site the TLC it deserves to protect your investment with our Totally WordPress maintenance program. Unlike WordPress maintenance-only agencies, we can handle your new features and website redesigns too.

Your website is valuable, but your time is just as precious.

Ready to give up the tedious maintenance tasks?
Let us take the WordPress maintenance off your plate.

If maintaining your website is one of your (too) many responsibilities, you know how much work it is. Websites need to be constantly updated, and the day-to-day tasks of managing, maintaining, troubleshooting, and safeguarding a website can be incredibly time-consuming.

Your technical solution should be protected by someone with deep technical knowledge.
Some agencies cobble websites together, which leads to slow performance and loose security. At Inspry, we build and secure your online presence from the ground up, so you can have peace of mind.

Our team has spent a decade building and maintaining WordPress websites. Inspry is trusted by businesses every month to help manage their WordPress websites.
We know how to properly support and grow your site so you get the best return on your investment.

Managed Services Plans are built for:

  • Enterprise and Small business
  • Creative and Digital Marketing Agencies
  • E-Commerce Businesses
  • Companies with Multi-Site Ecosystems
  • Membership and Subscription Sites
  • Learning Management Systems

“It’s like an insurance policy. If something goes wrong, I’m not waiting to contact somebody. I always feel I’m their most important client.“

Was your site built by someone else?

We’re still happy to provide a maintenance program for WordPress websites that were built by a different agency.

Read More About Our Client Onboarding Process

61% of WordPress Sites Infected with Malware are Out of Date.

Don’t take risks with your brand’s reputation.

Inspry’s support team provides proactive care and WordPress maintenance services for your website or application. When you know your digital investment is protected, you have one less thing to worry about.

Preventative
Proactive
Comprehensive
US-based

WordPress Maintenance
Plans You Can Depend On

Inspry is your one-stop solution for a fast, secure, and smoothly running website. We understand how important your online presence is, which is why we’ve created these comprehensive plans to ensure your site is always at its best. Our team of experienced professionals will handle everything from speed optimization and security monitoring to daily backups, allowing you to focus on growing your business. Let’s talk about how we can take the stress out of maintaining your WordPress website.

Services provided as part of our web maintenance and support plans

Software Updates

Pushing new features, enhancements, and updates live onto your site.

Your website security and features need to continuously evolve over time. We update your WordPress code, plugins, and other features on a monthly basis, and for larger updates, our team follows established testing practices for a smooth rollout.

Monthly Report

Sending you a snapshot every month for peace of mind.

We proactively communicate with you to lay out updates, cleanups, and other maintenance work. Our developers take care of dotting the i’s and crossing the t’s for your digital security. Spend less time worrying about your WordPress website, and more time running your business.

Automated Website Testing

Offering custom-built website testing tools for WordPress

Our automated testing tools ensure your marketing or eCommerce WordPress website behaves as expected after updated or significant changes are performed. No more worrying about loss revenue from failed contact forms or store checkout issues with our daily end to end testing tools.

Quick Response Time

Responding to your technical needs with speed.

Our turnaround times for support requests are detailed in our Service Level Agreement. If you send in a non-critical ticket, you will hear from an account manager within 48 hours, if not sooner. Our team brings our decade of experience troubleshooting digital issues to resolve your request as soon as possible. 

Speed Optimization

Taking your site from bicycle to Ferrari.

Site speed is crucial to online success for your business. For every extra second of page load time, you can lose up to 7% of your customers! We optimize images, code, databases, https requests, and enable server-side caching to polish your site for speed.

Security Monitoring

Protecting your websites and applications.

Digital attacks continue to grow more common, increasing the need to proactively monitor your websites. When we find any intrusions or security attacks with your WordPress website, our team immediately provides effective fixes and develops long-term remediation strategies.

Your Web Expert

Supporting your technical strategy with big-picture guidance.

We speak both the language of business and the language of tech. Retain access to a dedicated, senior technical team (without splitting equity). If you’ve got a new idea, we bring holistic recommendations for developing new web solutions. 

WordPress Training & Instruction

Preparing your team through trainings and recommendations.

Whether your team needs a one day introduction or a one week bootcamp, we tailor our training to each individual student’s specific needs in-person or virtually. Our instructors have taught for a diverse pool of students such as the US Army, PwC, CDC, and the Atlanta Falcons.

Need WordPress hosting too?

Your business depends on maximum availability of your website and the smallest possibility for downtime. Hosting upkeep, updates, and upgrades shouldn’t be an afterthought.

Learn More

Totally WordPress Plan

WordPress Maintenance Pricing Plan

Monthly Fee

$199 USD

2 Hours of Requests at no charge / month

Get Started Risk-Free

Spend more time running your business and less time worrying about your website.

View Sample Monthly Report

Inspry Is a Certified Partner for:

  • Automated deployments of your WordPress core, plugin and theme updates
  • Daily deep malware and vulnerable plugin security scans with complete malware removal at no cost
  • Daily uptime monitoring and monthly summary reports
  • Daily off-site backups and backup restoration at no charge
  • Separate staging environment site where we can troubleshoot any issues that arise without taxing your server
  • Spam and malicious bot protection protects your website with CleanTalk
  • Over $1,200 of free access to commercial theme and plugin licenses
  • JPG, WebP and PNG Image optimization to speed up your site for boosting on Google
  • Transactional email setup with up to 2,500 emails includes per month at no cost
  • SLA Response time within 2 business days from an insanely dedicated team
  • CloudFlare Free CDN and Security Firewall configuration

Need more WordPress development hours?

Retaining an in-house development team is costly, from hiring and training to administrative costs. Inspry functions as the development extension of your in-house team so that you can outsource your WordPress needs to development-first shop.

If you need a flexible arrangement, our prepaid hours plans give you access to a dedicated development team for your evolving maintenance and improvement needs.

How does Inspry support work?

We don’t strong-arm clients into long-term contracts. We want you to work with our team because you choose to, not because you have to. You can cancel your service at any time.

Think of your maintenance plan like an insurance policy. Unless you’re proactive, by the time you realize you need a website maintenance plan, it may be too late. Could your team handle a crash? Are you regularly updating plugins, patches, and other security elements? Are you prepared to rapidly respond to malware or ransomware? A WordPress care plan is an easy way to make sure your website is always running optimally and protected from potential threats. A comprehensive maintenance plan can provide a range of services, such as core, plugin, and theme updates, daily security scans, backups, malware removal, speed optimization, and more. Having a maintenance plan in place will give you peace of mind knowing that your website is being taken care of by professionals.

We understand that you are working with a specific budget. However, a low upfront sticker price doesn’t always indicate a cheaper cost in the long-term. When you’re choosing a WordPress partner, here are other factors you want to consider besides price:

  • Not all code is created equal. Secure coding respects best practices and is built to take you past the initial deliverable and scale with you in the long-term.
  • You’ll find that not all technical vendors share your definition of “clear communication”. If you’re like our clients, you want regular updates on the progress of the technical team (something we build into all of our workflows).
  • Many digital teams rush through the initial discovery and documentation process, only to find that a project doesn’t meet expectations later on. Above all else, your WordPress partner needs to build a thorough understanding of your needs—otherwise, you will be wasting your time and resources.
  • For more than a decade, we’ve been helping close to 500 businesses build their WordPress websites. We combine our technical expertise with our deep understanding of the language of business to recommend intuitive, appropriate technical solutions for your business. 

Additionally, this plan covers complex WordPress website setups such as those using e-commerce (WooCommerce) and membership websites at no extra charge unlike most maintenance providers out there.

We tailor each maintenance plan for a specific website, so each website needs a separate plan, but if you operate multiple sites, we can work with you to maximize your hours budget to cover all sites.

All support requests can be sent to [email protected]. When we onboard you and go over our Service Level Agreement, we go over just how easy the process is in greater detail.

Yes! Unlike most other maintenance plans, we don’t charge for this. We value you as a customer, and we understand that your requirements may be constantly evolving. Whether recommending an off-the-shelf solution or starting the process for a custom build, we’d love to chat about what solution can meet your needs.

Yes! Unlike maintenance-only agencies, our development shop has the bandwidth to also work on larger projects like new features and redesigns. As long as it fits within your hours for the month, we will get it done with no time cap per request.

No, however, you can provide our team a schedule of requests ahead of time and allot hours for larger updates or initiatives.

We provide a variety of commercial WordPress licenses at no extra charge as part of our maintenance plan. As part of the onboarding audit, if we have any additional licenses are required to keep the website up-to-date and safe, we will send over a list of accounts and licenses we will access to or for you to purchase if you do not have already. Our team will apply such licenses to your site and notify you in the future if we are unable to run the necessary updates or access support if the license relapses.

Our agency utilizes customer service infrastructure to manage all issues through our online ticket management system. Tickets are tracked to provide a trail of client communications, development activities, and time spent. For mission-critical requests, such as checkout failure or loss of service, we prioritize your ticket to get you back up to speed as quickly as possible.

It depends! We do our best to support complex website at no extra charge. WooCommerce, MemberPress, LearnDash, etc. During our evaluation, we will confirm if this plan is the option for your website or if our e-commerce maintenance package may be a better fit.

While our team does everything we can to prevent such a situation, if an issue is detected, we will attempt to resolve the issue with our best effort using three hours of our team’s time at no cost. If we are still unable to resolve the issue, we will communicate that restoring a website backup to the last working version may be the best option. If this is not desired, we will provide a separate quote covering the best approach to permanently resolve the issue such as incompatibility and / or abandoned plugins or themes conflicting with WordPress updates. 

If malware is detected, our team will run a deep malware scan and clean up any infected files or database entries. If malware re-appears, our team will restore the site back to the last working backup free of charge and provide you a separate quote to resolve any remaining security vulnerabilities through alternative plugins or additional security software.   Our team will make sure the website is safe and secure using our professional security premeditation service at no charge.

Yes, the plan does support the use of custom plugins or themes not publicly available. During onboarding, our team may request additional information and testing to ensure the security and stability of any custom WordPress software. Custom or hardcoded changes to publicly available themes and plugins (commercial or otherwise) are not covered under these plans and will incur additional costs to maintain and support.

Our team runs WordPress updates on your core WordPress, plugins and themes every two weeks. Complex plugins such as WooCommerce, page builders and membership plugins are ran once per month. Our team receives vulnerability reports immediately and will patch any updates containing security vulnerabilities within 24 hours.

After sign-up, your WordPress website will be onboarded within 1-3 business days and we will email you details of what all was setup for onboarding, anything we need from you and a onboarding packet with more information and our best practices.

No! Our WordPress maintenance plans are available month to month although custom plans may require an annual agreement. We want you to stay because you want to, not because you have to.

Yes, we onboard websites that were not built by our team all the time. We do have an audit process to ensure the integrity of the website which may require an additional fee. Please contact us for more details.

Our team is committed to enhancing page speed, yet it’s important to note that Core Web Vitals is just one of many elements Google uses to determine search rankings. Research indicates that for most websites, it doesn’t heavily influence ranking unless it becomes a deciding factor in a closely competitive scenario, potentially offering a slight advantage. Therefore, we prioritize improving actual loading times, employing tools like GTMetrix to pragmatically boost page speed. Our strategy focuses on optimizing the most accessible improvements rather than striving for a specific page score, which could entail considerable expense without yielding proportionate benefits.

No, if you prefer to host at another provider, we support reputable WordPress hosts such as WPEngine, Kinsta, Cloudways, SiteGround, and Nexcess. We are also happy to help migrate your website to one of these hosting providers if you do not currently host on one of those platforms. During our initial onboarding inspection, we will confirm your current web host is supported.

Our support is available Monday through Friday, 8am – 5pm EST with our standard plan. Custom plans may have additional SLAs or support windows available. We typically respond within the same business day. If you are using our hosting you can contact us 24/7 and we will provide you an emergency contact number during onboarding.

We use a redundant backup system so that daily backups are created by your web server well as by our team each day. Both sets of backups are stored separately from your website files so if anything does happen to your website, your backups are safe. We store our own backups with a reputable and reliable backup provider separate from the web server’s backups.

WordPress maintenance is important because it ensures your website will always be running optimally. Having an up-to-date website helps protect your online presence from potential security threats, such as malware and hackers. Additionally, regular maintenance helps improve the performance of your website, which can lead to a better user experience and higher search engine rankings.

A WordPress care plan is an easy way to make sure your website is always running optimally and protected from potential threats. A comprehensive maintenance plan can provide a range of services, such as core, plugin, and theme updates, daily security scans, backups, malware removal, speed optimization, and more. Having a maintenance plan in place will give you peace of mind knowing that your website is being taken care of by professionals.

Let’s take the headache out of WordPress maintenance

Get in touch for a free consultation on what WordPress maintenance plan works for you.

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691 John Wesley Dobbs Ave NE, Suite C, Atlanta, GA 30312.