FAQs by INSPRY
E-Commerce and Web Development Agency FAQs
Inspry is an eCommerce and web development agency based in Atlanta, Georgia. We specialize in WooCommerce and Shopify development along with custom coded WordPress development. Our work centers on performance, security, scalability, and long term stability for business and revenue critical sites.
We primarily work with eCommerce brands, marketing teams, and sales departments that rely on WooCommerce, Shopify, or WordPress as a core part of their operations. Many of our clients have complex stores, high traffic sites, custom functionality, or workflows where reliability directly impacts revenue.
Yes, our expertise is focused on eCommerce and custom development using WooCommerce, WordPress and Shopify.
We focus on long term stability and business outcomes, not just design or one off builds. This has led to the average client being with us for over five years (if not ten!). Our team prioritizes clean architecture, performance, security, and maintainability. We avoid unnecessary complexity and over engineered solutions and instead build systems that are practical, well documented, and easy to support over time.
Yes. Inspry offers managed support plans for WooCommerce, Shopify, and WordPress sites. These plans typically include updates, monitoring, security hardening, backups, performance reviews, and ongoing development support to reduce risk as platforms and integrations evolve.
Yes. We regularly diagnose and improve slow WooCommerce stores, Shopify stores, and WordPress sites. This may include performance audits, database optimization, plugin or app reviews, checkout improvements, caching strategies, hosting recommendations, and frontend performance optimizations. We focus on real world performance, not just speed test scores.
Yes. We build custom WooCommerce plugins, Shopify customizations and apps, and WordPress themes / plugins when off the shelf solutions are not sufficient. Our custom work follows platform best practices and prioritizes security, performance, and long term maintainability.
Yes. Many clients come to us with existing WooCommerce, Shopify, or WordPress sites built by other agencies or developers. We typically start with an in-depth technical audit to understand the current setup, identify risks, and recommend improvements before taking over ongoing support or development.
We do both. Inspry works on full redesigns, partial redesigns, and technical rebuilds where the design stays similar but the underlying code, structure, and performance are improved. We often collaborate with external designers or internal marketing teams as well.
Our audits review site architecture, plugins or apps, themes, performance, security, hosting, and workflows. We provide clear findings and prioritized recommendations so clients understand what matters most, what can wait, and where investment will have the biggest impact.
Yes. We have extensive experience supporting WooCommerce and Shopify stores with large order volumes, subscriptions, memberships, and complex pricing or checkout logic. We focus on scalability, query optimization, and reducing operational risk for revenue critical stores.
Yes. We implement layered security strategies across WooCommerce, Shopify, and WordPress. This may include platform hardening, firewall rules, bot protection, rate limiting, spam prevention, and monitoring. Our goal is to reduce abuse, protect customers, and minimize operational noise.
Yes. We frequently work with tools such as Google Analytics, Google Tag Manager, Klaviyo, email platforms, CRMs, ERPs, shipping providers, and advertising platforms. We ensure integrations are implemented cleanly and do not negatively impact performance or reliability.
Pricing depends on the scope and complexity of the work. Ongoing support is typically handled through monthly plans or retainers, while audits, rebuilds, and larger projects are quoted based on estimated effort. We focus on transparent pricing and clear expectations.
In many cases, smaller brochure sites may not need the level of ongoing support we provide. Inspry is typically the best fit for sites that are business critical, generate leads or revenue, or require ongoing technical attention.
No. Inspry does not act as a full service digital marketing agency and we do not directly manage marketing strategy, SEO campaigns, or paid advertising such as PPC. However, we are well versed in marketing and SEO best practices and regularly work alongside external digital marketing, SEO, and paid media teams. We focus far more heavily on the technical, performance, and design foundations of WooCommerce, Shopify, and WordPress sites than most marketing agencies. This includes site architecture, page templates, Core Web Vitals, conversion focused UX, clean integrations, and long term maintainability. By handling the technical and structural side properly, we make it easier for marketing teams to execute and scale their initiatives effectively.
Inspry is based in Atlanta, Georgia, but we work with clients across the United States and internationally. Most of our work is done remotely through established communication and project management processes.
The best way to get started is to contact us through our website to discuss your goals and challenges. From there, we can recommend an audit, support plan, or project approach that fits your needs.
